The Dog Spot

The
Dog Spot
909 Ogden Ave., Downers Grove, IL 60515
P. 630-795-0099 | F. 630-795-1199
Doggie Daycare and Boarding
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Contact The Dog Spot

 

2010 Client Testimonials

January 19, 2010

Hi my name is Bryan.  I have a boxer named Ollie.  Ollie is 8 years old and until this weekend, Sunday 1-17-2010, Ollie has never been to a groomer.  That's because I have always taken care of his grooming needs.  I like to think that I do a good job too.  Well to shorten this story up I have not had time because of work and family obligations to spend grooming Ollie.  The hair has been driving me crazy.  So Sunday I decided to take a drive to find a groomer, came across you guys (who were open on Sunday : - ) and stopped in.  The staff at the Dog Spot were great to Ollie and I right out the shoot.  Great prices too.  Ollie looks better than ever.  10 times better than when I do it & I will 100% be coming back and telling all of my friends and family about you guys.  This is the place to bring your pets.  Thanks Dog Spot.

Bryan Dow


January 23, 2010

The Dog Spot,

Thank you for caring for Mia over The New Years holiday.  Mia always enjoys her visits.  Thanks again for your great care.

Linda LaBelle & Mia



May 18, 2010

To The Dog Spot Team,

I brought my dog Wrigley in for grooming last weekend.  We have been in for daycare, and he loves it, but this was our first time for grooming.  I was worried because we had a bad experience several months ago (a groomer had cut his paw while trimming his nails) and since then I had taken him twice to get his nails trimmed and bathed and both times they said that he was aggressive.  I was afraid that this was going to be an ongoing issue and could only imagine the trouble we would have with a full grooming.

Everyone at The Dog Spot was very helpful.  Shelley was amazing and put both Wrigley and me at ease.  I was thrilled with the grooming!  I wanted to say, once again, how much the service and TLC of Wrigley was appreciated.  We will be back and will continue to share our positive experiences at The Dog Spot with all of our friends.

Much appreciated,
Shana Anderson


July 27, 2010
Hello,

I had Trixie in yesterday for her grooming. She had a bath and everything and I wanted to let you know that when she came home I thought she looked just beautiful.  She was just my concept of what a perfect poodle should look like and you just did a good job and I wanted to thank you.  She just looks so beautiful, so thank you again and I'll see you in about a month.

Carolyn


2005-2009 Client Testimonials

May 2005

Mabel is a Husky-FireBall who can be a bit much to handle. Thank you for your creative care and services. The Dog Spot makes owning a puppy and working much more easy.

-David Burke


June 1, 2005

Lisa,
I am so thankful for The Dog Spot! I knew it was a gem from the moment I called to inquire about the boarding services for my lab pup, Ringo. I spoke with your staff member, Jessica who was friendly and informative. She even suggested I bring Ringo in for FREE Mondays in May to “try out” the services. I was so impressed with your facility and staff. The Dog Spot is what every dog owner wants and every dog needs; a clean, safe, fun place to play and a comfy, cozy place to rest. Additionally, it is convenient and affordable.

Ringo loves going to The Dog Spot. His tail starts wagging the moment we pull into the parking lot. He gets lots of exercise and has fun playing with all his friends. In fact, he is absolutely wiped out after a day of fun with you! It is so comforting having a place where we know Ringo is safe and well cared for.

I rave about your service and staff to all the dog owners I know! Thank you!

Lisa & Derek Naumann and Ringo


June 14, 2005

Lisa,
Thank you! We are so glad that The Dog Spot is here. Indy drags us through the door. He loves The Dog Spot and so de we! The staff is warm and caring and we know that we are leaving our best friend in a clean and safe environment. Indy is so happily exhausted when he gets home. He is a 10 month old bundle of energy and we thank you for being so kind to him.

Leanne & TJ Salerno


July 11, 2005

Lisa,
Thanks to The Dog Spot, my dog Arthur and I are BOTH spoiled!! You have a Wonderful facility and service, and Arthur and I Thank You!! I heartily recommend The Dog Spot to all conscientious dog owners!

Kind Regards,

Steve Workman


July 25, 2005

I just wanted to thank you for taking such good care of Stella. When we got home yesterday, she was just exhausted and I actually got a full night sleep! Stella is my best friend and I would not trust her with just anyone.

Anyway, thanks again for everything and I will be bringing Stella in again soon.

Regards,
Julie Peterson



October 6, 2005

I just wanted to say thank you for taking such good care of Vinnie and Autumn while we were out of town.  I was nervous since they haven't been boarded in the seven years we've had them, but after touring the facility and meeting a few people there I felt like it was the right place to start.  They came home happy and healthy, looking like they were the ones who had been away on vacation.

Thank you again,
Jessica Miller


October 12, 2005

Thanks for all you do to help make Laci a happy dog.  It is nice knowing she has a safe place to be with other dogs and people instead of being home alone during a long day.  The Dog Spot really eases my mind knowing Laci is in a place she can play and socialize all day long.

Cheryl Wulf


December 1, 2005

Hi Lisa-
Just wanted to say thank you again for taking such good care of Molly.  She was loved and it was obvious!  Chip (our son) & Michelle seemed pleased that Molly found such a good place to be - No doubt she will be back.

Merry Christmas to you and yours!
Thanks again,
Ann McAleer



Winter 2005/2006
ABKA Customer Satisfaction Survey
Overall Customer Experience
The Dog Spot, Inc.
Very Satisfied 96.2%
Somewhat Satisfied 1.9%
Neutral 1.9%
Somewhat Unsatisfied 0%
Very Unsatisfied 0%


February 8, 2006

Thank You for taking such wonderful care of Gertie!!!!  It is so wonderful to know that when ever we go out of town we have a safe, fun and wonderful environment for her...The Dog Spot is like a 5 Star Hotel for mans best friend!!!  Thanks again from all of us!!

Maryan, Bill and "Gertie" Cesarini


February 19, 2006

Thank you so much for taking care of Jade while we were on vacation.  She cried at the back window the whole way home.  Everytime we put on our coats to leave she gets excited thinking she is going back.  I can't wait to bring her back for her Doggy Day Care.  Thank you again, it is so nice to not have to worry about our dog while on vacation.

Dede Magnier


May 8, 2006

Sugar and Hooch LOVED their time at The Dog Spot last week!  It is so great to go out of town and know that they are well taken care of.  We even took advantage of the Doggie Taxi this time, how great it was to come back to town knowing that our doggies were waiting for us.  They were exhausted and happy!  Thanks again!

I'd love to fill out your customer satisfaction survey, the highest marks all around!

Sincerely,
Brenda Overton


August 15, 2006

To the wonderful staff at The Dog Spot,

Thank you so much for taking excellent care of Liza, my boxer!  It is wonderful to have such a delightful place to take her to while I work during the day and attend graduate school at night.  I would highly recommend The Dog Spot to anyone!

Liza enjoys her days so much playing with other dogs.  I love picking her up and dropping her off knowing that she has so much fun!

Sincerely,
Jusitne Jacoby

P.S. I love the report cards!


September 18, 2006

Thanks for the great care you gave to Rascal (Dalmation) Drake over Labor Day weekend.  He was very happy when we picked him up and when we saw him on the webcam.

Diane Drake


September 28, 2006

Hi Lisa,

I am happy The Dog Spot received the award.  My dog Hunter really enjoys going there and it makes me feel so at ease when I drop him off there knowing he is getting such good care.

Thank you,
Connie Neven


December 11, 2006

Lisa & Team-

Just a quick note to thank you for taking such good care of Chloe throughout the year.  My family and I are so appreciative...We would be lost without The Dog Spot!  Chloe absolutely loves spending time with her friends (canine & human alike) & can never get inside fast enough!  A special thank you to Laura, Jessica, Aaron and Jill - you have a great staff and you should be proud of them!  Thanks again for providing an extraordinary experience & top notch care for Chloe J!  Best wishes for the Merriest of Holidays & continued success in 2007!

Best Regards-
Vanessa Jacobsen



January 6, 2007

Well, it's Saturday, and we're all doing home and hearth today.  I'm very happy about it.  Diesel and Capone are sitting at the foot of my son's bed waiting to be taken to The Dog Spot.  On the rare Saturday I did have to work, The Dog Spot was AWESOME, picking up my dogs in the doggie taxi and then bringing them home...I LOVE YOU!!!!

I will be eternally grateful to each and every one of you for who you are and what you do.

Sincerely,
Marianne, Diesel and Capone Jay


January 31, 2007

Pet Service REVIEW (Yelp.com) 5 STARS

They will love your dog almost as much as you do.  They're great for boarding (the only boarder Rerun has returned from without fleas), and grooming.

Zach T.


February 12, 2007

Pet Service REVIEW (Yelp.com) 5 STARS

I agree with Zach.  I send my dogs Diesel and Capone to The Dog Spot for daycare.  My two doggies LOVE this place.  In the mornings they will go to my son's bedroom and bark at the foot of his bed until he wakes up and takes them.

Diesel and Capone EAGERLY get out of the car to play with their friends.

The staff at The Dog Spot is absolutely awesome.  I am totally satisfied with them and yes, they do love your dog as much as you do.

Diesel (my tiny shit zu) walked under one of the bigger dogs and the bigger dog "pooped" on Diesel.  The Dog Spot took Diesel to their groomer and Diesel was shampooed, brushed and fluffed when he came home.

The Dog Spot has never been anything but good,  kind and very professional with my doggies.

I can't comment about The Dog Spot's boarding because I have never needed to board my dogs.  But, for Doggie Day Care, I LOVE THESE GUYS and so do my dogs.

In closing, doggies  pick up energy, both positive and negative.  If my doggies were not happy at The Dog Spot, THEY would tell me.  My dogs WANT to go to The Dog Spot.

Marianne, Diesel and Capone Jay


February 15, 2007

The reason I am writing is because I want to congratulate you on your wonderful business your are running.  My family and I are still going to your gorgeous kennel with the little shop and toys for the dogs.  The only reason that we still go to your kennel is because of your care for the dogs and welcoming from your staff every time we enter into your day-care for the dogs.

When we arrive to your day-care, we were first appaled about how old and worn down it was.  Once we entered through the French door, it looked like the inside of a family room but with dog beds, a little shop for teh dogs with leashes and collars and toys that they could pick out for their selves.  These dogs would be treated like humans and be spoiled like them too!  The person from the front desk said cheerily, "Welcome to the Dog Spot, how may I help you?"  We walked up and the young hostess asked us if our dog needed any medications or if he/she needed special food so they don't have an unhappy little customer.  We asked her if the dogs are ever going to have fun playing around outside since we had seen a side yard with little Fisher-Price playgrounds.  She said that that was the dog's playground.  The dogs that would be staying would be in a well-kept basement that had a TV, some dog beds, and toys.  I thought to myself, this kennel was going to be perfect for our dog; so we decided to stay.

I want to congratulate you on your achievement so far in this kennel.  My dog is absolutely going to come back to meet new dogs and become more of a social dog instead of being afraid all the time of our friends, neighbors, and the neighbors' pets.  Thank you so much for your time to read this letter.  And I hope that we see you soon within these next couple of months!

Sincerely yours,
Taylor O'Connor


2007 ABKA Customer Satisfaction Survey
Overall Customer Experience
The Dog Spot, Inc.
Very Satisfied 75%
Somewhat Satisfied 25%
Neutral 0%
Somewhat Unsatisfied 0%
Very Unsatisfied 0%


May 8, 2008

Our family LOVES the Dog Spot !!! We have been taking our Lab there for the last two & a half years. She loves it & comes home completely exhausted (which we love). I have recommended this doggy day care to many of my friends & neighbors & have never once heard a complaint.

We have boarded her & had her groomed there again with nothing but great experiences. The staff has gone above & beyond several times for us. On a few occasions that I was late or had a sleeping baby in the car, they have been understanding & accommodating to the point  where they have brought our dog to the car. I would highly recommend the Dog Spot to anyone that wants a fun, playful place for their dog that is safe & very trustworthy.

Stacy S. & Family


June 2, 2008

Dear Lisa and Staff,

Thank you for the beautiful flowers and your kindness and compassion at this sad time.  Night loved going to The Dog Spot more than anything else.  Thank you for treating him so special.  We will miss him so but he will always be in our hearts.  You are the greatest!

Love,
Bev, Vince & Teddy


June 20, 2008

THE DOG SPOT IS GREAT
by the Kaufmans

Bow! Wow! The Dog Spot is GREAT!
We love your spirit, your smiles, and your glee:
When our poodle stays at your place
His health is superb and his spirit is free.

Bow! Wow! The Dog Spot is GREAT!
We walk in the door, leash and pooch in hand,
You're friendly with knowledge and care.
The service we get is the best in the land.

Bow! Wow! The Dog Spot is GREAT!
You're there! You never hesitate.
When we need tips, daycare and boarding
We'll always have a date.

Bow! Wow! The Dog Spot is GREAT!
We Love you guys a lot!
You understand our pet's quirks and ours, too.
For us you'll ALWAYS be the one, the only DOG SPOT.


August 2008

Dear Dog Spot Friends

Thank you so much for thinking of Bill and I and Zachary and for sending us the beautiful flowers.  They were wonderful to have in the house and brightened everything up.  And thank you so much for all the love and affection you give Nick & Abby, especially now.  We would be lost without you!  I hope to bring Zachary in soon.

Love,
Bill & Becky


September 2008

Lisa & Laura

Just a short note to say how much we miss you all.  You never know how good you have it 'till it's gone.  We miss the kind, beautiful, family atmosphere of Chloe's play - when away from home - when we never worried because of everyones love & the delivering of care & love to everyone's pet!

P.S. Chole misses you all & says hello.  Thank you again for her "farewell party" & princess picture.  We think of all of you each day & Chloe dreams about finding a new play group that could measure up - it's very hard!  Best to you & family!

Love,
Chloe, Kathy, Vanessa, Garth & R.J.


November 7, 2008

My husband and I have a wonderful, energetic 7 month old lab. Abby has been to the Dog Spot for obedience school, daycare (if we both have to be gone for too long during the day) and boarding. The staff never fails to greet Abby by name - she gets excited when we pull into the lot and nearly drags me through the door. Our spoiled girl loves her friends here - and always comes home happy and ready to rest from playing with her "buddies." Contrary to the other reviews, I find the staff there to be engaged, knowledgeable and eager to help. I've accessed the webcams and have seen happy dogs playing with the folks who are watching them. (Just having the ability to peek in on Abs while she's away is great!) I reccommend the Dog Spot to anyone who has a dog and a life, they give you the ability to do it all. I can't imagine what we would do without them to help out - and the training classes are GREAT!!!

The Mast Family


February 26, 2009

To all the wonderful Dog Spot Staff -

I just wanted to let you all know how much I appreciate all your hard work and dedication!  When my work life got turned upside down I was able to count on you to give Audrey & Bart all the exercise & attention I wasn't able to.  You deal with Bart's silly behaviors like he was one of your own kids.  Thank you so much for all that you do!!!

Ellen Holekamp
All Creatures Great & Small Vet Employee


March 3, 2009

We just wanted to let you all know how much we appreciated the very good care Max & Mel received when they were boarded there.  The Web cam is great!  I picked them up and they smelled so clean and very happy and content.  Whenever I call there is always a pleasant voice on the other end.

Thank you all very much.

Cher & Rens Hansort


March 7, 2009

Dear Staff at The Dog Spot,

Thanks so much for taking such great care of Petey while I was gone!  He looked great when I picked him up and he always looked like he was having fun when I checked the webcams from Mexico.  It is so nice to know he is in a safe place with people who care while I vacation!  Thanks again.

Stephanie Kruse


July 21, 2009

Dog Spot Friends,

Thank you so much for taking such good care of Cooper while we were in the hospital with his little sister.  Knowing he was so well cared for and loved when we couldn't be with him was a huge relief.  Thank you too for the edible arrangement.  It was a wonderful treat!

Licks & Wiggles - Coop-Dog
Brian, Meghan & Elli


December 22, 2009

Dear Dog Spot,

Thank you very much for taking care of Buddy the Beagle while we were away on vacation.  We were not sure how Buddy would react to being with all the dogs every day.  Usually at home Buddy likes to spend most of his time on his favorite blue chair.

After two weeks, Buddy cam home a little trimmer, exhausted, a little hoarse from barking too much, and a more alert dog, especially his sense of smell.  After a short recovery period, Buddy has regained all his energy to a point of being like a puppy agian.  He is still working on getting his bark back.  Now when we take our walks, Buddy is nose down, gathering every scent possible.  It is a wonderful thing to watch a scent hound at work.

Thanks again for all that the Dog Spot team did for Buddy during his stay.  If we need to go on another vacation, we know exactly where Buddy will be vacationing.

Thanks again,

Buddy the Beagle
Martin Biernat


The text, illustrations, photographs and complete contents of this website are copyrighted by The Dog Spot Petcare, Inc. and the copyright office of the United States of America 2005